Our History
Careline Crisis Services, Inc., commonly referred to as the Alaska Careline, started out in the 1980s as a regional crisis line staffed by volunteers in Fairbanks. Through tireless support and advocacy from those pioneer volunteers and steadfast leadership, Careline has grown considerably.
In 2004, Careline was afforded the opportunity to develop a statewide toll-free number through the generous support of one of their tribal partners. This was an opportunity that was accepted as their vision expanded to providing support and safety beyond Fairbanks.
Eager to expand its reach, the Alaska Careline was also one of the first call centers in the country to join the National Suicide Prevention Lifeline in 2005, which is now known as the 988 Suicide and Crisis Lifeline.
In July of 2022, the National Suicide Prevention Lifeline launched the 3 digit 988 option to call or text, making help more accessible than ever. The Careline operated with a fiscal agent from 2001 until 2022 when it stepped out as its own non-profit organization.
Today, the Careline has transformed from a grassroots community crisis line to a widely utilized statewide resource, available 24-hours a day, 365 days a year. Staffed by a passionate and diverse team, Careline has a mission of enhancing safety and connectedness for other Alaskans. At its simplest, we are Alaskans helping other Alaskans.
1980s
Careline Crisis Services, Inc., commonly referred to as the Alaska Careline, started out in the 1980s as a regional crisis line staffed by volunteers in Fairbanks. Through tireless support and advocacy from those pioneer volunteers and steadfast leadership, Careline has grown considerably.